Job Description:

SUMMARY

Coordinates the District response to formal procedural and due process complaints, including the gathering of requested documents and arranging requested interviews with staff. Assists TUSD legal department with Office of Civil Rights (OCR) complaints. Monitors and coordinates any required corrective action connected to formal special education complaints. Responds to and manages special issues and concerns regarding children with special needs from their parents, and from the community.  Resolves, facilitates resolution, or refers complaints for resolution.

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MINIMUM REQUIREMENTS

• Master’s Degree in a field related to special education
• A Special Education Teacher Certificate or a related Service Provider License
• Four years' experience working with special needs children in a PreK-12 educational setting
• Verbal & written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions

REQUIREMENTS PRIOR TO START DATE

• FBI fingerprint background check (at employee’s expense)        
• Proof of immunity to rubeola (measles) and rubella (German measles), or proof of MMR immunization
• Must hold a current Arizona Driver’s license and have accrued no more than the allowable points against Driver’s License as described under Governing Board Policy: EEB-R-1 Business and Personnel Transportation Services - Transportation by Employees

PREFERRED REQUIREMENTS

• Conflict management or dispute resolution experience
• Training and professional development for adults
• Complaint investigations and follow up reports

COMMENTS
Effective: 2026-2027 SCHOOL YEAR 
Location: Exceptional Education Department - Sites vary  
Classification: Non-Bargaining
FTE: 1.0 – 8 hours per day 
Work Calendar: 12 months