Job Description:

JobID 5938

• Location:
    Technology
  
  

JOB GOAL:

Ensure all systems and applications used in the district are efficient and provide the highest level of support to staff and student body
 

QUALIFICATIONS:

• Formal training in troubleshooting and repair of digital electronic devices, including computers and related hardware and systems. Minimum of ten (10) years of successful computer support service experience that includes installing, configuring, optimizing, and testing hardware and network systems; installing, configuring, and testing operating and applications software, performing diagnostic and troubleshooting duties with hardware and software.
• Experience with Google Workspace is required. Experience with Microsoft Server 2016/2019 is required, and experience with Windows 10/11 is strongly recommended. Experience with phone systems such as Fortinet is also required.
• Experience installing, troubleshooting and using MS productivity software required (Word, Excel, PowerPoint, Publisher, FrontPage, Access and Outlook).
• Experience managing network servers and end-user accounts through Active Directory and Group Policy.
• Experience in technology project planning and implementation of medium to large-scale technology solutions
• Strong skills in interpersonal relations and ability to maintain effective working relationships with a variety of school staff and students required.
• Valid Arizona driver's license
• Must pass a background clearance
• Must obtain an Arizona IVP Level One Fingerprint Clearance Card

TERM OF EMPLOYMENT: 261 Days; 12 Months

REPORTS TO: Director of IT

EVALUATION: Initial evaluation to be completed no later than ninety (90) days after the first day of work; thereafter, annually by supervisor.

HOURS: 40 hours per week and may require longer hours - Monday-Friday

CLASSIFICATION: Exempt

PERFORMANCE RESPONSIBILITIES:

Responsibilities shall include, but not be limited to, the following:

1. Manage Core Systems: SIS, HR/Finance, LMS, and system integrations.
2. Implement system upgrades, new application rollouts, and cross-department initiatives.
3. Responsible, and main point of contact, for all integration between programs and data with multiple vendors (Synergy, Google, Clever, Visions, Frontline, etc.)
4. Handle system updates, troubleshooting, and support.
5. Communicate to sites/departments on system updates; Streamline workflows for QCUSD systems
6. Lead analysts and support team members
7. Work a flexible schedule to accomplish the duties of the position.
8. Work throughout all district sites efficiently.; Work with all staff to meet the technology needs within established district procedures.
9. Respond in a timely manner to Directors, Executive Directors, and Cabinet members regarding systems integration, security provisioning items, and systems performance issues.; Prioritize repair and support needs, and to accomplish the work in a timely manner.
10. Perform other job-related duties as assigned to advance district priorities.

COMPENSATION: Per QCUSD salary schedule for applicable position

BENEFITS: As per QCUSD District policy

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk for extended periods of time, as well as to talk and hear. The employee is frequently required to apply physical exertion including running, jumping, climbing, tugging, lifting, pulling, and restraining. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to wet and/or humid conditions, outside weather conditions and extreme heat or cold. The noise level in the work environment is usually moderate.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Notice of Nondiscrimination

Queen Creek Unified School District does not discriminate on the basis of race, color, religion, national origin, sex, disability, age or sexual orientation in admission and access to its programs, services, activities, or in any aspect of their operations and provides equal access to the Boy Scouts and other designated youth groups. Queen Creek Unified School District also does not discriminate in its hiring or employment practices. The following employees have been designated to handle inquiries regarding the nondiscrimination policies: Title IX Coordinator, Director of Athletics & Student Services, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Phone 480-987-7488 and Compliance Officer for Section 504/ADA, Director of Special Education, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Phone 480-987-5990.

El Distrito Escolar Unificado de Queen Creek no discrimina por motivos de raza, color, religión, nacionalidad, sexo, discapacidad, edad u orientación sexual en la admisión y el acceso a sus programas, servicios, actividades ni en ningún aspecto de sus operaciones, y ofrece igualdad de acceso a los Boy Scouts y otros grupos juveniles designados. El Distrito Escolar Unificado de Queen Creek tampoco discrimina en sus prácticas de contratación. Los siguientes empleados han sido designados para atender consultas sobre las políticas antidiscriminatorias: Coordinador del Título IX, Director de Atletismo y Servicios Estudiantiles, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Teléfono 480-987-7488; y Oficial de Cumplimiento de la Sección 504/ADA, Director de Educación Especial, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Teléfono 480-987-5990.