Job Description:

Arizona Department of Education

The Arizona Department of Education is a service organization

committed to raising academic outcomes and empowering parents.

Adult Education, Director of Program Operations and Accountability 

Job Location:

Adult Education Section

Phoenix Location

Posting Details:

Salary: $78,000 - $82,500

 Grade: 22

 Closing Date: 11/07/2025

Job Summary:

·         This position is a supervisory position and is responsible for the coordination, development, and management of a comprehensive monitoring and accountability system for state-authorized adult education providers.

·         This position is responsible for evaluating, monitoring, and providing technical assistance to providers for compliance with Title II: Workforce Innovations and Opportunity Act (WIOA), Federal performance measures, state laws, ARS 15-232 and 15-234, state and federal rules and regulations, and the Arizona WIOA Title II Adult Education Grant Contract.    

·         Frequent in-state and out-of-state travel is required for this position.

Job Duties:

• Develops and implements a comprehensive monitoring and program improvement process and protocols aligned to federal and state laws, regulations, and requirements, and ensures continuous improvement of the statewide system of Adult Education
• Manages and coordinates the delivery of technical assistance to local adult education directors and administrators using a comprehensive case management and program monitoring system to support program accountability and continuous improvement processes

·         Provides oversight on the implementation of the adult education data management system, and ensures data integrity and quality following Federal, State, and data governance policies and practices

·         Interfaces with the data vendor to ensure contract compliance. Coordinates and oversees data sharing agreements with DES and other partners to collect, analyze, and report on performance measures

·         Coordinates training for adult education providers on the data management system and other related data collection; and collaborates with other teams on professional development for program administrators

·         Effectively supervises and provides coaching to direct reports and follows agency guidelines and policies

·         Actively manages and oversees the work of the program operations and accountability team, including individual assignments, projects, and tasks

·         Under the direction of the DAS, provides guidance to the team on WIOA changes and implementation, process improvement, program monitoring, technical assistance, federal and state regulations, and reporting 

·         Oversee the development and use of data dashboards, data management protocols, and annual program and state report cards

·         Prepares reports for public information, WIOA partners reports, and others, as directed

·         In collaboration with the adult education team, prepares and submits annual federal reports

·         Serves on state level committees and task forces, as assigned

·         Assists the DAS with special projects and tasks related to WIOA implementation, ARIZONA@WORK, and the local workforce boards to support the core partners and Title II participants 

Knowledge, Skills & Abilities (KSAs):

Knowledge in:

• Knowledge and understanding of applicable laws, rules, and regulations, including the Workforce Innovation and Opportunity Act (WIOA), ARIZONA@WORK, ARS-15-232, the Americans with Disabilities Act, and section 504 of the Rehabilitation Act of 1973
• Adult Education delivery systems and program operations.
• Program monitoring and accountability processes
• Data management systems and data quality practices
• Data security, PII, and FERPA
• Applicants must have valid Arizona Adult Education Certificate or the ability to obtain one within 60 days of hire date.
• A bachelor’s degree in education or related field is required
• Applicants must have supervisory experience

Skills in:

• Effective written and verbal communication
• Proficiency using project management tools for team and individual projects, tasks, and responsibilities
• Proficient in data collection, reporting, and data quality practices.
• Effective written and analysis skills for producing reports, job aids/resources, and policy development
• Highly proficient in research and analysis of materials and resources
• Advanced quantitative and qualitative data analysis skills
• Strong written and oral communication skills for diverse audiences.
• Proficiency with Microsoft Office products, including Excel and data analytical tools

Ability to:

• Use critical thinking skills to solve problems and think creatively.
• Effectively communicates with peers, supervisors, and local program staff-at all levels.
• Self-start and ability to prioritize, organize, and manage multiple projects and tasks
• Plan work time and resources effectively to accomplish goals, projects, and tasks within established deadlines.
• Provides effective coaching to direct reports
• Effectively manage a project including follow-up and revisions, within the established budget

Selective Preferences:

Preference will be given to those applicants with:

·         A master’s degree or higher in Education or related field preferred

·         Prior experience in teaching and/or administration, especially in adult education or higher education

Pre-Employment Requirements:

• Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
• If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Driver’s License Requirements.
• All employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Retirement:

You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

·         Affordable medical, dental, life, and short-term disability insurance plans

·         Top-ranked retirement and long-term disability plans

·         10 paid holidays per year

·         Vacation time accrued at 4.00 hours bi-weekly for the first 3 years

·         Sick time accrued at 3.70 hours bi-weekly

·         Deferred compensation plan

·         Wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-3186 or emailing Human.Resources@azed.gov.  Requests should be made as early as possible to allow sufficient time to arrange the accommodation. 

To submit your resume, click the "APPLY NOW" button below.

Having trouble applying for this position?

Call (602) 542-4700 for assistance.

Job ID: 536751 - Job Closing Date - 11/07/2025 - o Visit https://state-of-arizona.career-pages.com/home o Click on Current Openings o Select Department of Education from the Department drop down list o Click on desired position o Click Apply Now - Salary Range - $78,000 - $82,500