Job Description:
Human Resources Manager, Employee Benefits
Job ID: 321849
Location: District Support Services Cntr
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$78,828.00 - $102,476.00/annually, DOE
Grade
120
Work Schedule
Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision—https://district.maricopa.edu/governing-board-operations/board-policies/1-vision-mission-values-and-strategies/1-0#:~:text=Our%20Mission%3A%20The%20Maricopa%20Community,and%20the%20communities%20we%20serve.
We focus on people—not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. https://www.maricopa.edu/colleges
We don't just support our community—we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.https://www.maricopa.edu/industry/impact
We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of https://www.maricopa.edu/about/careers/benefits available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:
• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• https://www.azasrs.gov/, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules
Employee Health & Wellness Programs:
• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Mobile On-Site Mammography Screenings
• Pre-Retirement Planning Events
• Qualifying Employer forhttps://studentaid.gov/manage-loans/forgiveness-cancellation/public-service (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary
The HR Manager for Employee Benefits is responsible for overseeing the daily operations of employee benefits programs with a commitment to enhancing the employee experience. This role supervises and evaluates benefits staff, ensures compliance with applicable laws and policies, and champions process improvements to promote operational efficiency and employee satisfaction. The Manager provides consultation, interpretation, and technical assistance on a wide range of benefit-related matters, while actively contributing to departmental strategic planning and decision-making.
Reporting to the Director of Human Resources, the HR Manager for Employee Benefits plays a vital leadership role in aligning benefit operations with organizational objectives and industry best practices.
Essential Functions
30% Benefits Administration & Oversight
• Oversees the following business processes: self-insured medical, dental, vision, short-term and long-term disability, life and AD&D insurance plans. Also, the voluntary benefits, flexible spending accounts (FSAs), COBRA administration, unpaid leaves, ACA compliance, benefits-related inbound payroll processing, and the retirement health insurance benefit premium.
25% Staff Supervision & Team Development
• Plans, assigns, supervises, and evaluates the work of benefits staff aligning work with organizational goals; applies coaching and development techniques, and fosters a culture of performance and service excellence.
20% Service Quality & Operational Standards
• Establishes and ensures adherence to clear desktop procedures and standard operating protocols to support exceptional customer service, regulatory compliance, and alignment with internal HR policies. Champions consistency, accountability, and operational excellence across all benefits-related processes.
15% Employee Experience & Program Insights
• Collects, compiles, and analyzes HR and employee benefits data to identify trends, measure program effectiveness, and support data-driven decision-making. Provides strategic insights and business process improvement recommendations to the Director based on analysis.
10% Escalated Issues & Departmental Leadership
• Directs the resolution of escalated employee concerns and complex issues. Leads initiatives, open enrollment activities and related communications. Serves as department lead in the absence of the Director, ensuring continuity of leadership and operations, and performs other duties as assigned.
Minimum Qualifications
Bachelor's degree from a regionally accredited institution and five (5) years of work experience in human resources, which includes the administration, analyses, and/or support of employee benefits projects, programs, and/or initiatives. At least two (2) years of the required five (5) years of experience must be in a lead or supervisory role.
OR
An equivalent combination of the education and/or experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
1. Direct experience in administering employee benefits using ADP Benefits Administration System.
2. Higher education or public sector experience.
3. Experience collaborating with third-party administrators and brokers on employee benefits programs.
4. Four (4) years of supervisory experience leading multiple direct reports in a professional setting.
Special Working Conditions
May be required to sit for a prolonged period of time; viewing a computer monitor.
Hybrid work schedule (subject to change at any time).
May be required to work evenings and weekends.
Standard office hours, with flexibility during peak periods such as open enrollment.
Occasional travel to college sites may be required.
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
First Review Monday, October 6, 2025
Applications received after the review date may not be screened
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit https://apptrkr.com/6568352
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