Job Description:

Student Services Specialist Sr Short-Term (Financial Aid)

Job ID: 319057

Location: Scottsdale Community College

Full/Part Time: Full Time

Regular/Temporary: Regular

Hiring Salary Range

$19.86 - $25.82/per hour DOE

Grade

111

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

https://news.maricopa.edu/

• Many of our campuses have received grant awards through the https://www.nsf.gov/funding/pgm_summ.jsp?pims_id=505512&org=EHR&sel_org=EHR&from=fund to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).

• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance

• One of the largest community college systems in the country

• 2020 Healthy Arizona Worksites Program recipient

• Named 19th Best Employer for Women by Forbes

• 2019 No. 42 in Arizona's Best Employers

Campus Statement

Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 9,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community.

We are seeking to attract academically and culturally diverse staff and faculty who possess a strong commitment to teaching, learning, and student success. We encourage all in our college community to contribute to and shape the direction of SCC's social justice, inclusivity, and equity strategies.

At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences.

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

https://www.maricopa.edu/about/careers/benefits

• 16 paid observed holidays

• https://www.azasrs.gov/) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)

• Paid vacation, sick, and personal time (if applicable)

• Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)

• $4,000 Annual professional development growth funding (if applicable)

• Tuition reimbursement for employees and dependents (if applicable)

• Flexible work schedules

• Maricopa Employee Health & Wellness Program:

• Sight-On-Site Eye Care Services

• Diabetes Empowerment Education Program

• Mobile On-site Mammography Screenings

• Employee Assistance Program (EAP)https://maricopa.sharepoint.com/sites/DO/human-resources/benefits/Pages/EAP.aspx

• Wondr™ online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more

• Pre-Retirement Events

• https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).

• 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

Scottsdale Community College (SCC) is seeking a full-time, Student Services Specialist Senior Short-Term in the Financial Aid Department. This position will perform the more technically demanding financial aid duties, including determining award amounts, and posting awards in various programs. Under minimal supervision, this position oversees awarding, review of special circumstance requests, consortium agreements and satisfactory academic progress appeals. The Student Services Specialist Senior position also counsels students and parents on the more technical questions related to financial aid eligibility, such as financial aid methodology, disbursement of aid, cost of attendance, expected family contribution, aid eligibility requirements and financial literacy. This position coordinates office workflow and provides training to other staff members.

This position requires a physical presence on campus.

This is a short-term position with a projected end date of June 30, 2024, with renewal contingent on funding source.

Please read the "How to Apply" section to avoid incomplete application materials.

Essential Functions

50% - Performs more technically complex and difficult student advising and processing. Coordinates financial aid projects, events and activities. Assists students and parents in person, online/virtually, and via phone. Provides information on Title IV aid, campus based aid and scholarships, including assisting students with navigating the financial aid process from initial application to final award. Responds to complex student and parent inquiries requiring detailed knowledge of financial aid regulations and policies. Handles escalated student complaints and troubleshoots complex issues that require in-depth understanding of Financial Aid processes and technical understanding of Financial Aid systems.

40% - Researches and assists in analyzing and interpreting guidelines and regulations. Provides information and technical assistance regarding program guidelines and applicable laws, policies, rules and regulations. Reviews student financial aid applications and paperwork for accuracy and completeness, and requests additional information in compliance with federal and state laws. Reviews various reports on a regular basis including ISIR suspense, aid adjustments due to enrollment changes, and tracking and monitoring of authorization and disbursement of awards. Assists with processing requests for special circumstances; oversees satisfactory academic progress appeal process; manages the consortium agreement process; and processes financial needs analysis requests. Coordinates workflow and the implementation of policies and procedures.

5% - May speak with and present to student groups regarding financial aid eligibility and processes as well as other various FAFSA and outreach events, on and off campus.

5% - Assists in testing the accuracy of the annual program setup within the Student Information System (SIS), including auto packaging, repackaging, disbursement dates and student communications. Provides leadership via committee participation and communicates with external stakeholders. May assist in training of staff, and temporary employees. Performs other duties as assigned.

Minimum Qualifications

Associate's Degree from a regionally accredited institution and two (2) years full-time equivalent of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

OR

High School Diploma/GED and four (4) years full-time equivalent of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

Desired Qualifications

• One (1) year experience working in a Financial Aid Office.

• Experience performing the more technically demanding financial aid processing duties (i.e. application review, verification, awarding, and disbursement).

• Experience with running and processing various reports (i.e. PeopleSoft, BOEXI, Financial Management Systems).

• Knowledge or experience with federal databases such as Common Origination and Disbursement (COD) and the National Student Loan Database System (NSLDS).

• Experience using computer or web based technology in the delivery of programs and services (i.e. PeopleSoft, Financial Management Systems, Microsoft Excel, Microsoft Word, Dynamic Forms, Scholarship Manager or other software used to process financial aid).

Special Working Conditions

• Travel to campus during the interview/selection process will be at the candidate's own expense.

• May be required to work at off site locations.

• May be required to lift or carry up to 25lbs.

• May require prolonged periods of sitting and viewing a computer screen.

• May be required to work evening, weekend and expanded hours during peak enrollment or for special projects.

• Must be in good standing with all U.S. Department of Education Federal Student Aid programs and eligible access to federal websites is required to perform job duties.

• This is a short-term position with a projected end date of June 30, 2024, , with renewal contingent on funding source.

How to Apply

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.

• Indicate whether former or current employment is Full-Time or;

• Part-Time employment (must include number of hours worked)

• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.

• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

At this time, Scottsdale Community College does not provide Visa Sponsorship.

Internal Applicants: The https://maricopa.learn.taleo.net/files/upload/tts/hcm/Employee_Self-Service/InternalApplicantQRG.pdf will provide the steps on how to access the Internal Applicant careers page.

Applications received after the review date may not be screened.

If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at mailto:strategicstaffing@mesacc.edu prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at mailto:strategicstaffing@mesacc.edu prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time.

Posting Close Date

Open until filled

First Review September 11, 2023

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://apptrkr.com/5157715

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