Job Description:
Student Services Analyst (Financial Aid)
Job ID: 319813
Location: Scottsdale Community College
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$50,617.00 - $65,801.50/annually, DOE
Grade
114
Work Schedule
Monday - Friday, 8am - 5pm; some evenings and weekends may be required
Summer Hours: Monday - Thursday, 7am-6pm
To best serve the students, department, and college, this position requires a physical presence on campus, with the possibility of partial remote work depending on business needs, after six months.
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
https://news.maricopa.edu/
• Many of our campuses have received grant awards through the https://www.nsf.gov/funding/pgm_summ.jsp?pims_id=505512&org=EHR&sel_org=EHR&from=fund to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona's Best Employers
Campus Statement
Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community.
We are seeking to attract academically and culturally diverse staff and faculty who possess a strong commitment to teaching, learning, and student success. We encourage all in our college community to contribute to and shape the direction of SCC's social justice, inclusivity, and equity strategies.
At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences.
SCC Wins the 2022 Sterling Award
MCCCD Fast Facts
Benefits
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
https://www.maricopa.edu/about/careers/benefits
• 20 paid observed holidays
• https://www.azasrs.gov/) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
• Paid vacation, sick, and personal time
• Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
• Annual professional development growth funding
• Tuition reimbursement for employees and dependents
• Flexible work schedules
• Maricopa Employee Health & Wellness Program:
• Sight-On-Site Eye Care Services
• Diabetes Empowerment Education Program
• Mobile On-site Mammography Screenings
• Employee Assistance Program (EAP)https://maricopa.sharepoint.com/sites/DO/human-resources/benefits/Pages/EAP.aspx
• Wondr™ online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
• Pre-Retirement Events
• https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
• 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
Job Summary
Scottsdale Community College (SCC) is seeking a full-time Student Services Analyst within the Financial Aid department. This position will coordinate, administer, and implement programs such as, but not limited to, Pell Grants, Federal Student Loans, Work Study, Institutional and State scholarships. The Student Services Analyst will also assist with operational and financial functions within the Financial Aid office as assigned, provide high-quality customer service assistance, provide leadership on special projects and committees as directed, and support the administration of federal, state, institutional, and private financial aid programs to students. This position will be a subject matter expert and support all aspects of Financial Aid Compliance, Title IV funding, and packaging. The Student Services Analyst will be required to meet deadlines, prioritize, and work on multiple projects simultaneously with great efficiency and attention to detail. Additionally, this position will assist with recruiting events and other campus/external events such as Open Houses, High School FAFSA nights, SCC-specific events, and orientation events.
To best serve the students, department, and college, this position requires a physical presence on campus, with the possibility of partial remote work depending on business needs.
Please read the "How to Apply" section to avoid incomplete application materials.
Essential Functions
25% - Coordinates and administers the Financial Aid office's adherence to State, Federal, and Institutional regulations, and guidelines as appropriate. Performs needs analysis and packages all forms of financial aid in accordance with Federal, State, and institutional regulations and policies. Maintains current knowledge of Federal Title IV regulations, state rules, and institutional policies pertaining to financial aid program requirements criteria to evaluate and determine eligibility; and/or evaluates policy to determine and ensure program compliance.
25% - The position works with the Student Information System (PeopleSoft/Oracle), companion systems, which support the college with a focus on financial aid program management, scholarships, student communication and verification (document imaging, student forms, National Student Loan Data System (NSLDS), Common Origination and Disbursement (COD) and other locally developed and commercial software tools, etc.). Supports quality control functions for all student aid populations (including second review and approval of C-codes, Unusual Enrollment History (UEH), over awards, defaults, etc.), and assists in the continued development and implementation of office policies and procedures. Processes special and unusual circumstance requests, using professional judgment and adhering to Federal Regulations to determine the impact on a students' financial aid eligibility.
25% - Provides program and policy advisement on financial aid processes to students and parents, discusses problems with appropriate administrators or professional staff persons, and seeks solutions within the framework of established policies and guidelines as appropriate. Counsels students and families about available financial aid, scholarships, and general student eligibility criteria. Serves as the primary contact for staff regarding student escalations. Assists and supports the training of staff, and temporary employees. Creates, manages, and assists with recruiting events and other campus/external events such as Open Houses, High School FAFSA nights, SCC-specific events, and orientation events.
15% - Collaborates with other departments to support student success, recruitment, retention, and degree completion. Assists the Manager and Director with analyzing Financial Aid reports and data. Recommends and assists with process improvements and team efficiencies, and partners with other departments to improve operational effectiveness. Provides leadership on committees, and participation in student and enrollment-related activities as assigned. Provides active involvement in assisting in the recruitment and retention of students.
10% - Assists with testing the accuracy of the annual program system set up within the Student Information System, including auto packaging, repackaging, disbursement dates, and student communications. Related duties and special projects as assigned.
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution and two (2) full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR Associate Degree from a regionally accredited institution and four (4) full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR GED/High School Diploma and six (6) full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
Desired Qualifications
A. Four (4) or more years working in a financial aid office.
B. Two (2) or more years of progressively responsible financial aid experience awarding and administrating Title IV aid in a financial aid office.
C. Experience analyzing and interpreting financial aid policies, practices, procedures, regulations and guidelines.
D. Experience in planning, organizing, coordinating and presenting in events such as student workshops and staff training.
E. Experience using a computer or web-based technology in the delivery of programs and services (i.e. PeopleSoft, Financial Management Systems, Microsoft Excel, Microsoft Word, Scholarship Manager, or other online scholarship software).
Special Working Conditions
• Travel to campus during the interview/selection process will be at the candidate's own expense.
• Will be required to travel or be assigned to other MCCCD locations.
• May be required to work evenings and weekends.
• May require prolonged periods of sitting and viewing a computer screen.
• May be required to lift or carry up to 25 lbs.
• This position requires a physical presence on campus with possible partial remote work depending on business needs to best serve the students, department, and college.
• Financial Aid Positions; In order to perform work in the SCC Financial Aid Department candidates cannot owe a repayment or be in default on any federal funds. Per Title IV Regulations, applicants for this position may not be a member of a person's family (parent, sibling, spouse, child, spouse's parent or sibling, or sibling's or child's spouse) who works in the SCC Student Business Services Department.
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on Navigator / Menu / Self Service / Recruiting / Careers. For instructions on how to apply, go to https://maricopa.learn.taleo.net/files/upload/tts/hcm/Employee_Self-Service/InternalApplicantQRG.pdf
At this time, Scottsdale Community College does not provide Visa Sponsorship.
Applicants who are invited to the interview will be asked to do a skills assessment.
Posting Close Date
Open until filled
First Review: April 1, 2024
Applications received after the review date may not be screened
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit https://apptrkr.com/5118556
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